The Australian Charter of Healthcare Rights explains what every person can expect when receiving healthcare in Australia. These rights include access, safety, respect, partnership, information, privacy and feedback.
Why these rights matter
We believe good dental care is not only about clinical treatment. It is also about how you are treated, how clearly information is explained and how comfortable you feel asking questions. Our website already emphasises caring, friendly service, personalised care, clear explanations and patient comfort, so presenting this information as a blog article fits naturally with the rest of the site.
Your key healthcare rights
Access
Healthcare services and treatment that meet your needs.
Safety
Safe and high-quality care that meets national standards and is provided in an environment that feels safe.
Respect
Care that respects your dignity, identity, culture, beliefs and choices.
Partnership
Open and honest communication, with involvement in decisions about your care as much as you choose.
Information
Clear information about your condition, treatment options, risks, waiting times, costs and access to your health information.
Privacy
Respect for your privacy and secure handling of your personal and health information.
Give feedback
You have the right to provide feedback or make a complaint without it affecting the way you are treated, and concerns should be addressed transparently and in a timely way.
The official PDF available for download.
Source: Australian Charter of Healthcare Rights
